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Our Store Policies

Things You Need to Know

We founded PureLyfe with one goal in mind: to provide access to high quality natural and eco-conscious products while giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

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Our Shipping Policy

How We Do It

Urban delivery is charged at $6, whilst rural delivery costs $12.50. We offer Free Shipping on orders of $100 or more. 

For more details on our Shipping Policy, click the link below. 

Our Return & Refund Policy

Everything You Need to Know

If you are unhappy with your purchase, or in the unfortunate situation that your order has been damaged en route, we are happy for you to return items for a full refund or exchange. Please fill in our Returns/Exchange Form and send your items back to us. 

Click below for full details on our Return & Refund Policy. 

Our Privacy Policy

All about Information Security

Your privacy is of the highest importance to us.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Click below to read our full Privacy Policy.

Our Terms & Conditions

The Knitty Gritty Stuff

Our Terms & Conditions are here to protect all of us.

To read our T&Cs in full, please click the link below. 

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